How do I know if I’m eligible for supplier invoice deferral?

To benefit from deferred payment for supplier invoices, your company must meet the following criteria:

• Have a validated HERO account

• Have an available credit line greater than €0

The supplier to be paid must:

• Be located in the EEA (European Economic Area) or SEPA zone

• Be paid in euros (€)

• Be a supplier linked to your sales or operational activity (e.g. goods, raw materials)

❌ Not eligible:

• Suppliers you’ve never worked with

• General operating expenses (e.g. rent, electricity bills, etc.)

The invoice must:

• Be dated less than 30 days ago

• Not have been paid in advance

• Be for an amount of at least €100 including VAT

• Be issued in euros (€)

❌ Deposit or pro forma invoices are not eligible

General conditions:

• The total outstanding amount cannot exceed €50,000

• Your personal credit limit is displayed in your HERO dashboard and cannot be exceeded

• In case of a dispute with a supplier, you are still required to honor the repayment schedule with HERO

• Open Banking access to all your professional accounts is required
  or
  You must have used your HERO account for at least one month